GoToAssist Remote Support Partner-System Links

LogMeIn - Partner-System Links

This method creates system links, which allows the partner system to enable the creation of objects during attended support sessions by providing certain information to GoToAssist. If the partner system does not call this method, then the corresponding functionality in GoToAssist will be disabled automatically. Note: The partner system should call this method after a user has authenticated via OAuth. field value description "systemName" "The Company" String - The human-readable name of the partner system (may be displayed to the user in the GoToAssist web application); it is used to uniquely identify partner systems, along with the systemDomain for a particular user. "systemDomain" "" String - The domain name of the partner system; it is used to uniquely identify partner systems, along with the systemName for a particular user (NOTE: If a Create partner-system link call is received for the same user, systemName and systemDomain, then the previous links will be overwritten). "userEmail" "" String with valid email syntax and address of the user these links are for. "userToken" "F5EE645AAA87462523475FFF8576348574" String - A unique identifier generated by the partner system that will be used to authenticate requests made by GoToAssist on behalf of this user. "callbackURL" "" The callback URL into the partner system. "supportedCallbacks" "n/a" The hash of callbacks that the partner system will support (corresponding to the APIs below); possible keys are as follows: "createObject" "true" "Boolean - " "searchObjects" "true" "Boolean - " "associateObject" "true" "Boolean - " Status Codes Status Code Description 200 OK The callback links have been registered 400 Bad Request An error occurred due to invalid callback URL 401 Unauthorized An authentication parameter was passed, but either it was invalid or the technician is not entitled with a Remote Support seat 500 Internal Server Error An unhandled error occurred

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API Description




LogMeIn, Inc. is a provider of software as a service and cloud-based remote connectivity services for collaboration, IT management and customer engagement, founded in 2003 and based in Boston, Massachusetts.

Curl command through

curl -v -h "header{header_value}" -h "header{header_value}""{streamdata_token}"

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